Eric Anderson

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  • Enable cross-site tracking and/or 3rd party cookies

    Canvas often requires the use of cross-site tracking, also known as 3rd party cookies. See below for how to enable this function in various browsers.    To enable cross-site tracking using Chrome: ...

  • How to erase/reset iPad without the JAMF Reset App

    In case the Reset App is not functioning properly on your iPad, you will need to perform a restore of the software on the device using a computer.  To do so, you will need a computer with the most ...

  • Forward @dsj Emails to your @mitty Account

    To have your @dsj emails sent to your @mitty account, follow the steps below or watch the attached video. If you are stuck, let us know with a help desk ticket and we’ll work with you to get it s...

  • How do I connect to VPN when working remotely?

    —————————— The following steps will not work when connected to WiFi at AMHS. Please complete these steps from your home WiFi or a cellular hotspot.  ——————————   To install the required Cisco AnyC...

  • How to connect iPad to Computer for use with Zoom

    Plug the iPad into the computer with the necessary cable (differences depending on computer and iPad model). From the Finder, you iPad should appear on the sidebar. Click on the iPad and you shoul...

  • Optimizing a shared video clip in Zoom

    Check out this support article from Zoom for the steps to optimize sharing a video to attendees via Zoom: https://support.zoom.us/hc/en-us/articles/202954249-Optimizing-a-Shared-Video-Clip-in-Full-...

  • Subscribe to Distance Learning Calendar on your iPhone or iPad.

    You can access the current daily calendar from your phone (or other device) on the parent portal. To also have it directly added to your calendar app, you can subscribe to this link: https://calend...

  • How to contact AMHS Tech Support

      1. Gold Help bubble on the bottom right of the Portal (or anywhere else you encounter it on AMHS websites). This will link you to our help resources with articles that best answer your question....

  • Why are images in Canvas not loading?

    You need to turn off cross-site tracking in Safari (https://support.apple.com/guide/safari/prevent-cross-site-tracking-sfri40732/mac ) or use Chrome. 

  • Lockdown Browser

    You should not need to login to the lockdown browser app directly. Instead the app with launch when you access the College Board’s/AP exams secure resources.