Eric Anderson
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Articles
Recent activity by Eric Anderson-
Why are images in Canvas not loading?
You need to turn off cross-site tracking in Safari (https://support.apple.com/guide/safari/prevent-cross-site-tracking-sfri40732/mac ) or use Chrome.
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Lockdown Browser
You should not need to login to the lockdown browser app directly. Instead the app with launch when you access the College Board’s/AP exams secure resources.
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How to contact AMHS Tech Support
1. Gold Help bubble on the bottom right of the Portal (or anywhere else you encounter it on AMHS websites). This will link you to our help resources with articles that best answer your question....
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How to erase/reset iPad without the JAMF Reset App
In case the Reset App is not functioning properly on your iPad, you will need to perform a restore of the software on the device using a computer. To do so, you will need a computer with the most ...
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How do I login to onCampus to check my grades?
You can access the onCampus Grade book from the Portal by clicking Gradebook in the Frequently Accessed section. 1. Click the link "Forgot login or First time logging in?" 2. Enter your email ad...
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How to charge the Apple TV Siri Remote
Use an iPhone or iPad charger to charge the Siri Remote. It takes about two and a half hours to fully charge and you can continue using your remote while it charges. For more details check this App...
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How do I connect to VPN when working remotely?
—————————— The following steps will not work when connected to WiFi at AMHS. Please complete these steps from your home WiFi or a cellular hotspot. —————————— To install the required Cisco AnyC...
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How do I record the screen on my Mac
Starting with macOS Mojave (10.14) you can use the keyboard shortcut: command + 5 to capture a screenshot or start a screen recording. Check this Apple article for more details: https://support....
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My Kindle book says the license has been exceeded
To fix the Kindle license issue, you'll need to login to you Amazon account and remove some older devices. Here's Amazon's help article for steps to remove older devices from your account: https://...
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How do I use AirDrop to easily transfer files to another device?
With AirDrop, you can instantly share your photos, videos, documents, and more with other Apple devices that are nearby. Check out this Apple Support Article for details on how to use AirDrop